Text-overlap comparison
This pair was found by matching on title alone (find_title_bucket_dupes.py) — the usual paragraph-embedding similarity search never generated a candidate for it at any threshold. The exhibits below are near-exact word-shingle matches instead — a multi-word verbatim run is the more convincing evidence of shared text than embedding similarity, with the matched span highlighted.
PAPER A
PAPER B
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International Journal of Science and Society, Volume 7, Issue 1, 2025 IJSOC © 2025 http://ijsoc.goacademica.com 622 unfair or inconsistent with applicable public policy. In addition, increasing the capacity of government officials to understand and supervise AI systems is important so that they can play an active role in ensuring that this technology is used ethically and does not harm society. Another important ethical challenge is the social impact of AI implementation on the public sector workforce. With increasing automation in various government services, many jobs previously done by humans can now be completed by AI systems in less time and with a higher level of accuracy. While this brings benefits in terms of efficiency and reduced operational costs, it also raises concerns about the loss of jobs in the public sector. Many administrative workers, data analysts, and service officers who previously had roles in manual processes are now at risk of being replaced by automated systems that are faster and cheaper to operate. This phenomenon can trigger social and economic instability, especially if there is no clear strategy for dealing with the workforce shift due to the implementation of AI. Therefore, the government must consider policies that can protect public sector workers from the negative impacts of automation, such as retraining programs or restructuring of job roles so that human workers can still contribute to AI-based systems. With the various ethical challenges that arise in the implementation of artificial intelligence in the public sector, a more careful and principled approach is needed in adopting this technology. The government needs to ensure that policies governing the use of AI not only focus on efficiency and effectiveness, but also consider aspects of fairness, transparency, and protection of community rights. Strict regulations are needed to ensure that AI is used in a way that does not harm certain groups, as well as a strong monitoring system to prevent misuse of this technology. In addition, the government needs to continue to communicate with the public about how AI is used in public services so that there is a better understanding and greater trust in the application of this technology. If these ethical challenges can be addressed properly, AI can be a powerful tool in improving the quality of public services without sacrificing the rights and welfare of the community. 3. Infrastructure and Resource Readiness in AI Adoption The readiness of infrastructure and resources for the adoption of artificial intelligence in the public sector is a crucial factor that determines the success of implementing this technology in various aspects of government. One of the main challenges in building an effective AI ecosystem is the readiness of digital infrastructure that supports fast, safe, and efficient data processing. Many countries, especially developing countries, still face constraints in terms of internet network capacity, the availability of national data centers, and adequate cybersecurity to manage AI-based systems. Weak digital infrastructure can cause instability in the operation of AI systems, slow down data analysis, and increase the risk of disruption or hacking of information stored and processed by government systems. In addition, limited access to cloud computing technology and supercomputers needed for training and implementing complex AI models is also a serious obstacle. Without the International Journal of Science and Society, Volume 7, Issue 1, 2025 IJSOC © 2025 http://ijsoc.goacademica.com 623 support of a strong digital infrastructure, the potential of artificial intelligence to improve the efficiency and accuracy of public services will not be optimally utilized.
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Financial Governance Concerns regarding gender and regional biases have been raised by public sector banks' use of AI for credit rating and loan distribution. The Reserve Bank of India (RBI) urges financial firms to embrace ethical AI principles to guarantee transparency and equity in loan decisions and consumer profiling, even though the RBI has not yet implemented laws specifically related to AI. This paper aims to explore the current adaptation of AI technology for public service delivery systems worldwide and makes recommendations in the Indian context. Below is a brief description of the AI technologies which are presently available. Structure of Artificial Intelligence Source: https://www.google.com/search?Structure+of+Artificial+Intelligence Literature of Review for the Paper Bhutoria, A. (2022), He found that the, various ethical challenges that arise in the implementation of artificial intelligence in the public sector, a more careful and principled approach is needed in adopting this technology. 126 Wirtz, B.W. (2020), The adoption of artificial intelligence (AI) in public administration (PA) signifies a transformative shift toward smarter resource management, the provision of customized public services, and enhanced interaction between citizens and public authorities for participatory, data-driven policymaking. NITI Aayog (2018), National Strategy for Artificial Intelligence. This report lays out the foundation for India's vision to adopt AI across sectors of services for citizens like health, agriculture, education, urban development, transport and logistics. It primarily focuses on usage of AI systems to promote inclusive growth and solve social obstructions through innovation responsibly
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In addition, the Decree of the Minister of State Apparatus Empowerment No. 63/KEP/M.PAN/7/2003 also states that Public Service is all service activities carried out by public service providers as an effort to fulfill the needs of service recipients or the implementation of provisions of laws and regulations (Lnenicka et al., 2024). What is meant by public service providers is government agencies. Therefore, public service can be concluded as the provision of services to other people or the community following their rights by public service providers or the state following the basic rules and procedures that have been determined based on laws and regulations (Jovi et al., 2022). According to the Decree of the Minister of State Apparatus Empowerment Number 63 of 2004, it states that the essence of public service is the provision of excellent service to the community which is a manifestation of the obligations of government apparatus as public servants. Therefore, with this decision, the government as a public service actor must always provide excellent service quality to its community (Sadik-Zada et al., 2024). C. METHOD The research method used in this study is a qualitative approach, which allows for an in-depth analysis of the application of artificial intelligence in public services and the ethical challenges that accompany it. Research data will be obtained from various sources, including previous research results, academic studies, and relevant policy documents. By collecting information from various credible references, this study aims to provide a comprehensive understanding of the role of AI in government bureaucracy and the implications it has for aspects of transparency, efficiency, and International Journal of Science and Society, Volume 7, Issue 1, 2025 IJSOC © 2025 http://ijsoc.goacademica.com 619 social justice. After the data is collected, the next step is to analyze the information that has been collected. Data will be processed systematically to identify key patterns and important findings that support the objectives of this study. A qualitative approach allows for a more flexible exploration of complex issues that arise in the implementation of AI in the public sector. Thus, this study is expected to contribute to the formulation of more adaptive and ethical policies in the use of AI to improve the quality of public services sustainably (Pahleviannur et al., 2022). D. RESULT AND DISCUSSION 1. Application of Artificial Intelligence in Public Services The application of artificial intelligence in public services is growing along with the increasing need for efficiency, accuracy, and transparency in government systems. AI technology has been used to optimize various aspects of government administration to speed up bureaucratic processes and reduce the workload of civil servants. With an AI-based system, many public services that previously took a long time to process can now be completed in minutes, even seconds. Document digitization, automatic verification, and artificial intelligence-based monitoring systems enable the government to manage data more effectively and reduce human error. In addition, the application of AI in government administration also contributes to increasing the efficiency of resource allocation, because automated systems can analyze patterns of service use by the public and identify areas that require greater attention.
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Problem of the Statement Although Artificial Intelligence (AI) offers immense potential to revolutionize public administration in India, its deployment is fraught with significant obstacles. National programs such as Digital India and India AI have laid the foundation and progress. Additionally, ethical concerns like data and a widening digital divide raise serious questions about fairness and inclusivity. The disconnect between policy ambitions and on-ground realities underscores the urgent need for a governance model that is more inclusive, transparent, and accountable. This research aims to critically examine these challenges and assess how AI can be strategically harnessed to foster a more responsive and citizencentric administrative ecosystem in India Objectives of the Research paper To analyze the current deployment of AI technologies in Indian public administration, with a focus on education and citizen. To examine policy recommendations and strategic interventions to ensure the ethical and citizen integration of AI in public administrative in India. To exploring the role of AI in filling the gap between the Digital India and the remote control India Methods The research method used in this research is a qualitative approach, which allows for an in depth analysis of the application of artificial intelligence in public services and the ethical challenges that accompany it. Research data will be obtained from various sources, including previous research results, academic studies, and relevant policy documents. By collecting information from various credible references, this study aims to provide a comprehensive understanding of the role of AI in government bureaucracy and the implications it has for aspects of transparency, efficiency, and social justice. After the data is collected, the next step is to analyze the information that has been collected. Data will be processed systematically to identify key patterns and important findings that support the objectives of this study. A qualitative approach allows for a more flexible exploration of complex issues that arise in the implementation of AI in the public sector. Thus, this study is expected to contribute to the formulation of more adaptive and ethical policies in the use of AI to improve the quality of public services sustainably Finding of the Paper regarding to AI The application of artificial intelligence in public services is growing along with the increasing need for efficiency, accuracy, and transparency in government systems. AI technology has been used to optimize various aspects of government administration to speed up bureaucratic processes and reduce the workload of civil servants. With an AI-based system, many public services that previously took a long time to process can now be completed in minutes, even seconds. Document digitization, automatic verification, and artificial intelligence-based monitoring systems enable the government to manage data more effectively and reduce human error. In addition, the application of AI in government administration also contributes to increasing the efficiency of resource allocation, because automated systems can analyze patterns of service use by the public and identify areas that require greater attention. In addition, the use of AI in data-based decision-making systems has a significant impact on the effectiveness of public policy. AI systems enable the government to conduct predictive analysis based on data collected from various sources so that the policies taken are more adaptive to social and economic changes. This data-based decision-making helps the government identify trends and community needs more accurately, so that the policies implemented are more effective and have a broad impact. AI technology also allows for policy simulations before they are implemented, so that governments can anticipate potential impacts before the policies are implemented. With this approach, AI acts as a tool that strengthens the government's capacity to design more responsive, innovative, and evidence-based policies.
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According to the Decree of the Minister of State Apparatus Empowerment Number 63 of 2004, it states that the essence of public service is the provision of excellent service to the community which is a manifestation of the obligations of government apparatus as public servants. Therefore, with this decision, the government as a public service actor must always provide excellent service quality to its community (Sadik-Zada et al., 2024). C. METHOD The research method used in this study is a qualitative approach, which allows for an in-depth analysis of the application of artificial intelligence in public services and the ethical challenges that accompany it. Research data will be obtained from various sources, including previous research results, academic studies, and relevant policy documents. By collecting information from various credible references, this study aims to provide a comprehensive understanding of the role of AI in government bureaucracy and the implications it has for aspects of transparency, efficiency, and International Journal of Science and Society, Volume 7, Issue 1, 2025 IJSOC © 2025 http://ijsoc.goacademica.com 619 social justice. After the data is collected, the next step is to analyze the information that has been collected. Data will be processed systematically to identify key patterns and important findings that support the objectives of this study. A qualitative approach allows for a more flexible exploration of complex issues that arise in the implementation of AI in the public sector. Thus, this study is expected to contribute to the formulation of more adaptive and ethical policies in the use of AI to improve the quality of public services sustainably (Pahleviannur et al., 2022). D. RESULT AND DISCUSSION 1. Application of Artificial Intelligence in Public Services The application of artificial intelligence in public services is growing along with the increasing need for efficiency, accuracy, and transparency in government systems. AI technology has been used to optimize various aspects of government administration to speed up bureaucratic processes and reduce the workload of civil servants. With an AI-based system, many public services that previously took a long time to process can now be completed in minutes, even seconds. Document digitization, automatic verification, and artificial intelligence-based monitoring systems enable the government to manage data more effectively and reduce human error. In addition, the application of AI in government administration also contributes to increasing the efficiency of resource allocation, because automated systems can analyze patterns of service use by the public and identify areas that require greater attention. One of the main aspects of implementing AI in the public sector is automation in data processing and the completion of digital-based public services. With the increasing amount of data generated by the government, AI technology plays an important role in processing, filtering, and analyzing information to support faster and more accurate decision-making. The AI system applied in public services enables the automation of various administrative processes, such as processing population documents, recording permits, and tax management. Advanced AI algorithms can identify patterns that are undetectable by humans, thus optimizing efficiency in data management and improving the accuracy of public services. In addition, the presence of AI in digital services also allows the public to access information more quickly and easily, reducing the need for face-to-face interactions that often take a long time. Thus, AI plays a role in accelerating public services while increasing convenience for the public.
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Problem of the Statement Although Artificial Intelligence (AI) offers immense potential to revolutionize public administration in India, its deployment is fraught with significant obstacles. National programs such as Digital India and India AI have laid the foundation and progress. Additionally, ethical concerns like data and a widening digital divide raise serious questions about fairness and inclusivity. The disconnect between policy ambitions and on-ground realities underscores the urgent need for a governance model that is more inclusive, transparent, and accountable. This research aims to critically examine these challenges and assess how AI can be strategically harnessed to foster a more responsive and citizencentric administrative ecosystem in India Objectives of the Research paper To analyze the current deployment of AI technologies in Indian public administration, with a focus on education and citizen. To examine policy recommendations and strategic interventions to ensure the ethical and citizen integration of AI in public administrative in India. To exploring the role of AI in filling the gap between the Digital India and the remote control India Methods The research method used in this research is a qualitative approach, which allows for an in depth analysis of the application of artificial intelligence in public services and the ethical challenges that accompany it. Research data will be obtained from various sources, including previous research results, academic studies, and relevant policy documents. By collecting information from various credible references, this study aims to provide a comprehensive understanding of the role of AI in government bureaucracy and the implications it has for aspects of transparency, efficiency, and social justice. After the data is collected, the next step is to analyze the information that has been collected. Data will be processed systematically to identify key patterns and important findings that support the objectives of this study. A qualitative approach allows for a more flexible exploration of complex issues that arise in the implementation of AI in the public sector. Thus, this study is expected to contribute to the formulation of more adaptive and ethical policies in the use of AI to improve the quality of public services sustainably Finding of the Paper regarding to AI The application of artificial intelligence in public services is growing along with the increasing need for efficiency, accuracy, and transparency in government systems. AI technology has been used to optimize various aspects of government administration to speed up bureaucratic processes and reduce the workload of civil servants. With an AI-based system, many public services that previously took a long time to process can now be completed in minutes, even seconds. Document digitization, automatic verification, and artificial intelligence-based monitoring systems enable the government to manage data more effectively and reduce human error. In addition, the application of AI in government administration also contributes to increasing the efficiency of resource allocation, because automated systems can analyze patterns of service use by the public and identify areas that require greater attention. In addition, the use of AI in data-based decision-making systems has a significant impact on the effectiveness of public policy. AI systems enable the government to conduct predictive analysis based on data collected from various sources so that the policies taken are more adaptive to social and economic changes. This data-based decision-making helps the government identify trends and community needs more accurately, so that the policies implemented are more effective and have a broad impact. AI technology also allows for policy simulations before they are implemented, so that governments can anticipate potential impacts before the policies are implemented. With this approach, AI acts as a tool that strengthens the government's capacity to design more responsive, innovative, and evidence-based policies.
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C. METHOD The research method used in this study is a qualitative approach, which allows for an in-depth analysis of the application of artificial intelligence in public services and the ethical challenges that accompany it. Research data will be obtained from various sources, including previous research results, academic studies, and relevant policy documents. By collecting information from various credible references, this study aims to provide a comprehensive understanding of the role of AI in government bureaucracy and the implications it has for aspects of transparency, efficiency, and International Journal of Science and Society, Volume 7, Issue 1, 2025 IJSOC © 2025 http://ijsoc.goacademica.com 619 social justice. After the data is collected, the next step is to analyze the information that has been collected. Data will be processed systematically to identify key patterns and important findings that support the objectives of this study. A qualitative approach allows for a more flexible exploration of complex issues that arise in the implementation of AI in the public sector. Thus, this study is expected to contribute to the formulation of more adaptive and ethical policies in the use of AI to improve the quality of public services sustainably (Pahleviannur et al., 2022). D. RESULT AND DISCUSSION 1. Application of Artificial Intelligence in Public Services The application of artificial intelligence in public services is growing along with the increasing need for efficiency, accuracy, and transparency in government systems. AI technology has been used to optimize various aspects of government administration to speed up bureaucratic processes and reduce the workload of civil servants. With an AI-based system, many public services that previously took a long time to process can now be completed in minutes, even seconds. Document digitization, automatic verification, and artificial intelligence-based monitoring systems enable the government to manage data more effectively and reduce human error. In addition, the application of AI in government administration also contributes to increasing the efficiency of resource allocation, because automated systems can analyze patterns of service use by the public and identify areas that require greater attention. One of the main aspects of implementing AI in the public sector is automation in data processing and the completion of digital-based public services. With the increasing amount of data generated by the government, AI technology plays an important role in processing, filtering, and analyzing information to support faster and more accurate decision-making. The AI system applied in public services enables the automation of various administrative processes, such as processing population documents, recording permits, and tax management. Advanced AI algorithms can identify patterns that are undetectable by humans, thus optimizing efficiency in data management and improving the accuracy of public services. In addition, the presence of AI in digital services also allows the public to access information more quickly and easily, reducing the need for face-to-face interactions that often take a long time. Thus, AI plays a role in accelerating public services while increasing convenience for the public. In addition to increasing efficiency in government administration, artificial intelligence is also starting to be widely applied in the management of urban infrastructure, transportation, and public health services. In the urban sector, AI is used to monitor traffic conditions in real-time and optimize transportation systems to reduce congestion. AI-based systems can analyze data from various traffic sensors, surveillance cameras, and user reports to provide recommendations for dynamic improvements to transportation policies. In the field of public health, the application of AI allows the government to increase the effectiveness of health services through
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Objectives of the Research paper To analyze the current deployment of AI technologies in Indian public administration, with a focus on education and citizen. To examine policy recommendations and strategic interventions to ensure the ethical and citizen integration of AI in public administrative in India. To exploring the role of AI in filling the gap between the Digital India and the remote control India Methods The research method used in this research is a qualitative approach, which allows for an in depth analysis of the application of artificial intelligence in public services and the ethical challenges that accompany it. Research data will be obtained from various sources, including previous research results, academic studies, and relevant policy documents. By collecting information from various credible references, this study aims to provide a comprehensive understanding of the role of AI in government bureaucracy and the implications it has for aspects of transparency, efficiency, and social justice. After the data is collected, the next step is to analyze the information that has been collected. Data will be processed systematically to identify key patterns and important findings that support the objectives of this study. A qualitative approach allows for a more flexible exploration of complex issues that arise in the implementation of AI in the public sector. Thus, this study is expected to contribute to the formulation of more adaptive and ethical policies in the use of AI to improve the quality of public services sustainably Finding of the Paper regarding to AI The application of artificial intelligence in public services is growing along with the increasing need for efficiency, accuracy, and transparency in government systems. AI technology has been used to optimize various aspects of government administration to speed up bureaucratic processes and reduce the workload of civil servants. With an AI-based system, many public services that previously took a long time to process can now be completed in minutes, even seconds. Document digitization, automatic verification, and artificial intelligence-based monitoring systems enable the government to manage data more effectively and reduce human error. In addition, the application of AI in government administration also contributes to increasing the efficiency of resource allocation, because automated systems can analyze patterns of service use by the public and identify areas that require greater attention. In addition, the use of AI in data-based decision-making systems has a significant impact on the effectiveness of public policy. AI systems enable the government to conduct predictive analysis based on data collected from various sources so that the policies taken are more adaptive to social and economic changes. This data-based decision-making helps the government identify trends and community needs more accurately, so that the policies implemented are more effective and have a broad impact. AI technology also allows for policy simulations before they are implemented, so that governments can anticipate potential impacts before the policies are implemented. With this approach, AI acts as a tool that strengthens the government's capacity to design more responsive, innovative, and evidence-based policies. 127 Conclusion The paper has reviewed international as well as national adoption of artificial intelligence technology. While the technology has potential to increase the economic growth rate considerably, it is likely to impact the job opportunity harmfully. The challenge before any country is to make the best use of opportunity while dealing with the job loss issue, at the same time. India is amongst the top 3 largest start up hubs of the world. A national program on AI shall catalyze these innovative minds to co-create solutions and contribute to the building of new India governed by technology. Invest India shall become the executing partner and provide support to implement the Government of India’s vision in creating Artificial Intelligence focused Centre of Excellence across the country. Low research capability and lack of data ecosystems in India are identified as challenges to realize the full potential of AI. Finally, it should establish a regulatory framework for data protection and cyber security.
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In addition to increasing efficiency in government administration, artificial intelligence is also starting to be widely applied in the management of urban infrastructure, transportation, and public health services. In the urban sector, AI is used to monitor traffic conditions in real-time and optimize transportation systems to reduce congestion. AI-based systems can analyze data from various traffic sensors, surveillance cameras, and user reports to provide recommendations for dynamic improvements to transportation policies. In the field of public health, the application of AI allows the government to increase the effectiveness of health services through International Journal of Science and Society, Volume 7, Issue 1, 2025 IJSOC © 2025 http://ijsoc.goacademica.com 620 AI-based diagnosis, patient data management, and epidemic forecasting. With this technology, the government can identify disease spread patterns more quickly and design more targeted handling strategies. The use of AI in urban infrastructure and transportation not only improves the quality of services for the community but also helps the government manage resources more efficiently and sustainably. Furthermore, the use of AI in data-based decision-making systems has a significant impact on the effectiveness of public policy. AI systems enable the government to conduct predictive analysis based on data collected from various sources so that the policies taken are more adaptive to social and economic changes. This data-based decision-making helps the government identify trends and community needs more accurately, so that the policies implemented are more effective and have a broad impact. AI technology also allows for policy simulations before they are implemented, so that governments can anticipate potential impacts before the policies are implemented. With this approach, AI acts as a tool that strengthens the government's capacity to design more responsive, innovative, and evidence-based policies. The interaction between the government and the public has also undergone a major transformation with the presence of AI technology in the form of chatbots and virtual assistants. With the increasing need for faster and more responsive public services, AI-based chatbots have been implemented to answer public questions regarding various government services, such as population document creation, tax payments, and health service information. These chatbots can respond instantly, at any time, and without the need for direct involvement from government officials. In addition, AI-based virtual assistants have also been developed to help the public access complex information in a way that is easier to understand. The existence of this technology not only saves time and energy but also increases the accessibility of services for the wider community, especially for those who live in remote areas or have limitations in physically accessing government services. The application of artificial intelligence in public services provides various significant benefits, ranging from increasing administrative efficiency and optimizing urban infrastructure to making more adaptive data-based policies. AI also brings major changes in the way the government interacts with the public, making public services faster, more transparent, and easier to access. Although there are still various challenges in its implementation, such as aspects of ethics and personal data protection, the development of AI technology still opens up great opportunities for the transformation of public services in the future. Therefore, a mature strategy is needed in implementing AI so that its benefits can be felt optimally by all levels of society.
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in public administrative in India. To exploring the role of AI in filling the gap between the Digital India and the remote control India Methods The research method used in this research is a qualitative approach, which allows for an in depth analysis of the application of artificial intelligence in public services and the ethical challenges that accompany it. Research data will be obtained from various sources, including previous research results, academic studies, and relevant policy documents. By collecting information from various credible references, this study aims to provide a comprehensive understanding of the role of AI in government bureaucracy and the implications it has for aspects of transparency, efficiency, and social justice. After the data is collected, the next step is to analyze the information that has been collected. Data will be processed systematically to identify key patterns and important findings that support the objectives of this study. A qualitative approach allows for a more flexible exploration of complex issues that arise in the implementation of AI in the public sector. Thus, this study is expected to contribute to the formulation of more adaptive and ethical policies in the use of AI to improve the quality of public services sustainably Finding of the Paper regarding to AI The application of artificial intelligence in public services is growing along with the increasing need for efficiency, accuracy, and transparency in government systems. AI technology has been used to optimize various aspects of government administration to speed up bureaucratic processes and reduce the workload of civil servants. With an AI-based system, many public services that previously took a long time to process can now be completed in minutes, even seconds. Document digitization, automatic verification, and artificial intelligence-based monitoring systems enable the government to manage data more effectively and reduce human error. In addition, the application of AI in government administration also contributes to increasing the efficiency of resource allocation, because automated systems can analyze patterns of service use by the public and identify areas that require greater attention. In addition, the use of AI in data-based decision-making systems has a significant impact on the effectiveness of public policy. AI systems enable the government to conduct predictive analysis based on data collected from various sources so that the policies taken are more adaptive to social and economic changes. This data-based decision-making helps the government identify trends and community needs more accurately, so that the policies implemented are more effective and have a broad impact. AI technology also allows for policy simulations before they are implemented, so that governments can anticipate potential impacts before the policies are implemented. With this approach, AI acts as a tool that strengthens the government's capacity to design more responsive, innovative, and evidence-based policies. 127 Conclusion The paper has reviewed international as well as national adoption of artificial intelligence technology. While the technology has potential to increase the economic growth rate considerably, it is likely to impact the job opportunity harmfully. The challenge before any country is to make the best use of opportunity while dealing with the job loss issue, at the same time. India is amongst the top 3 largest start up hubs of the world. A national program on AI shall catalyze these innovative minds to co-create solutions and contribute to the building of new India governed by technology. Invest India shall become the executing partner and provide support to implement the Government of India’s vision in creating Artificial Intelligence focused Centre of Excellence across the country. Low research capability and lack of data ecosystems in India are identified as challenges to realize the full potential of AI. Finally, it should establish a regulatory framework for data protection and cyber security. Reference 1. Bhutoria, A. (2022). Personalized education and artificial intelligence in India: A systematic review using a human-in-the-loop model. Computers and Education: Artificial Intelligence, 3, 100068. 2. Wirtz, B.W. (2020), the Dark Sides of Artificial Intelligence: An Integrated AI Governance Framework for Public Administration. Int. J. Public Adm. 2020, 43, 818–829. 3. NITI Aayog (2018). National Strategy for Artificial Intelligence – #AIForAll. 4. World Bank (2022). Digital Government Readiness Assessment – India Country Report. 5. De Souza (2021). AI in the Public Sector: Risk and Governance Approaches.FAO (2021). Digital Agriculture Report. Ministry of Electronics and IT (2020).